Any information on this error?

#1

We received this error when batching some pdfs. The issue isn’t always able to be replicated and couldn’t find any information about specific errors on the documentation/manual.

Error while opening Virtual Channel
(Printer: {printername} Port: {port} Document: {documentpath}, Error in function No. 3, errorcode 811eea86)

Anyone have any ideas or additional places to look? I’m also looking at the thin print forums for help as well.

#2

Unfortunately with just the error code without description I personally cannot guess, It appears from what you have got to be a remote terminal services communications issue in opening the port so agree you need to query other thin print users for similar issues (perhaps an authorisation or packet time out?).